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Ibis Styles London Excel, London

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From58US$ /night
Check-in
09Apr2025
Check-out
10Apr2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

272 Victoria Dock Road, London, United Kingdom, E16 3BY
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
13 m² 
Bed options:
2 Single beds
Shower
Heating
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Interconnecting Queen Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Shower
Heating
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Studio Apartment One Double Bed
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
London 10.7 km
Airports
London City (LCY) 2.5 km
London Heathrow (LHR) 39.0 km
Train
Woolwich Arsenal 3.6 km
Underground
Canning Town 1.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift
  • Currency exchange

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Tours/Ticket assistance
  • Wake up service

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Conference room

Children

  • Cots

Spa & Leisure

  • Beach access

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Paid films
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

272 Victoria Dock Road, London, United Kingdom, E16 3BY
Map view
street view
272 Victoria Dock Road, London, United Kingdom, E16 3BY
Nearby
Convention Centre
ExCeL London
600 m
27 Western Gateway
Emirates Air Line
560 m
Bridge
Royal Victoria Dock and Bridge
480 m
Restaurants
Freemason's Cafe
270 m
27 Freemasons Road
Rotisserie Chicken
630 m
ExCel Exhibition Centre 1 Western Gateway
Airline Cafe & Diner
560 m
Unit 2E Westgate Apartments 14 Western Gateway Royal Docks
Bonnane cafe
730 m
Coral Apartments 17 Western Gateway
Royal Docks Tandoori
730 m
369 Prince Regent Lane
Caffe Fratelli
800 m
Unit 1

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Modern Rooms
Friendly Staff
Smell of Cigarettes
Parking Fee
6.8/10
Nice
Rooms
6.9
Location
7.5
Service
7.0
Dining
6.4
Guest reviews
6.8/10
based on 30 reviews
3.5/5 based on 2002 reviews
7.4
7.4/10 based on 3409 reviews
#746 of 1,154 hotels in London based on Tripadvisor
David
United Kingdom, June  2024
7.4/10

I had a mixed experience at this hotel. The location was great, right opposite the London Excel DLR station, making it convenient for transportation. The room was clean and serviceable, but being close to the lifts and breakfast room meant disturbances throughout the night and morning. The service was a bit lacking in warmth initially but improved with the lovely restaurant staff in the evening. Overall, a decent stay but with some room for improvement.

Rooms
7.0
The room was clean and serviceable, but the proximity to the lifts and breakfast room created disturbances.
Service
7.0
The service could have been more welcoming initially, but the restaurant staff in the evening were lovely.
Location
9.0
The hotel's location is fantastic for accessing the London Excel centre and DLR, providing easy access to London attractions.
Dining
6.0
The dining experience was average, lacking some options for the money paid.
Facilities
8.0
The hotel offers basic facilities that meet the needs of most guests.
Herbert
United Kingdom, June  2024
7.6/10

The hotel had a good size room, very clean, with friendly staff, situated in a great location for the O2. However, the breakfast timings were unclear, and there was a strong smell of cigarettes. The parking fee of £16 was a downside; it should be free for guests and might deter me from returning.

Rooms
8.0
The room was modern and spacious, meeting my expectations.
Service
9.0
The staff, from cleaners to managers, were extremely friendly throughout my stay.
Location
7.0
The hotel's proximity to the Custom House DLR station and Excel Centre was very convenient, but the distance from central London was a drawback.
Dining
7.0
The dining experience, although Continental, offered a nice Classic English breakfast and fresh fruit, exceeding my expectations.
Facilities
7.0
The hotel had good facilities overall, but the charge for parking was an inconvenience.
Modern Rooms
Smell of Cigarettes
Samuel
United States, May  2024
5.6/10

I had a bit of a mixed experience at this hotel. The room I was given was already occupied, but they quickly sorted out an alternative room for me. The cleanliness was average, and the tea and coffee were not restocked. The food selection was limited and not very tasty.

Rooms
6.0
The room was clean, but the initial mix-up was not ideal. The tea and coffee situation could have been better.
Service
5.0
The service fell short. I was woken up early by a fire alarm set off by a staff member without warning. They also didn't respond when I needed assistance.
Location
7.0
The location was convenient, especially if you need to be close to ExCeL. However, the noise levels were high early in the morning.
Dining
5.0
I didn't have a great dining experience. The breakfast options were limited, and there were extra charges for parking.
Facilities
6.0
The facilities were basic but functional. Nothing outstanding but served their purpose.
William
United Kingdom, May  2024
7.2/10

The hotel was exceptionally clean and comfortable, nothing like the pictures on Booking. It felt more like the quality I would expect in a youth hostel but for ten times the price. While it's not for partying in the rooms, just for sleeping, it still provided a decent stay overall.

Rooms
7.0
The rooms were basic but clean and comfortable, suitable for a good night's rest.
Service
6.0
The staff were unsure if we needed two rooms or separate beds but were polite and helpful overall. Not everyone was attentive, but a few receptionists were really trying to assist or make amends when needed.
Location
8.0
The location was fantastic for my visit to ExCeL London, although a bit tiny and hard to navigate at times. It required travel by DLR and tube to reach the city center.
Dining
8.0
The dining experience was good and quite varied, offering plentiful and tasty options that really set you up for the day.
Facilities
7.0
The facilities were adequate for the stay, nothing extraordinary but functional.
Cleanliness
Basic amenities
Roy
United Kingdom, April  2024
6.8/10

The hotel's location near Excel centre and Dockland Light Railway was excellent, but the noisy surroundings and distance from the city center were drawbacks. The rooms were well-designed and comfortable, although some areas were outdated. The service was polite and helpful, especially for directions. Dining was a mixed experience with good selections but questionable quality. Overall, the location and room comfort stood out, while noise disruptions and distance were issues to consider.

Rooms
7.0
The rooms were comfortable and well-designed to accommodate our needs, but some areas were extremely old and basic, creating a cramped experience.
Service
8.0
The service was polite and helpful, with staff assisting promptly, although experiencing some boredom and dissatisfaction.
Location
6.0
The hotel's proximity to Excel centre, Docklands, and city airport was convenient, but the noise and distance from the city center were annoyances to note.
Dining
6.0
The dining experience had a good variety of options, although the quality was inconsistent, making it a mixed experience.
Facilities
7.0
The facilities were servicable, catering to basic needs, but with some areas showing signs of wear and tear.
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Check-in
09Apr2025
Check-out
10Apr2025
Rooms and Guests2 Guests, 1 room